SHIPPING & DELIVERY POLICY
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: here.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free Standard shipping on Only items with the wording "Free worldwide shipping – included in price" qualify for free shipping..
Shipping Fees
We also offer shipping at the following rates:
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Shipping Method
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Shipping Fee
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Items with "Free worldwide shipping"
2-3 weeks
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Free
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Items with "Simulate Shipping Costs" button |
To be arranged separately with our shipping partner
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| All other items 2-3 weeks
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Upon request / shipment quote provided on a case by case basis
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If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Once your order is packaged and ready to ship, we will send you an email with tracking information. Packing and shipping charges, insurance costs, other handling expenses, and risk of loss or damage in delivery incurred in the delivery of Artworks will be borne by you, unless explicitly stated otherwise in the catalogue entry and/or in the invoice, and/or by written agreement between us and you. You accept that the Expected Delivery Date(s) communicated by us are estimates subject to possible delays due to international transport availability, customs import procedures, among various other reasons beyond our control. Shipment charges do not include any customs & import duties and / or taxes, for which you may be liable, based on your Country's laws and regulations.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free Standard shipping is valid on international orders.
For information about customs process:
- Email info@gl-arte.com
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders only ship on business days, which are Monday - Friday.
Not all shipping methods are available for certain items.
Orders cannot be shipped to P.O. boxes.
We do not ship to Countries that are subject to international sanctions, or restricted in any way by applicable laws and regulations.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy:here.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: info@gl-arte.com
Last updated May 16, 2024